Interim Healthcare
Reviews and Complaints
Worst healthcare company in the New River Valley
Tried to steal my unused vacation time
*** up managment
Stay FAR away from Interim Home Healthcare!!
Terrible Agency
- Some of the aides
- Most of the aides have negative attitudes
My experience was a lack of communication. The Aide from them complained about their lack of communicating. When the Aide could not come, they very seldom had a replacement, even though the Aide said
Interim dropped my son as a client when they were the ones failing to keep their commitment. If for any reason an Aide could not come, they would make minimum effort to send a substitute.
The most recent excuse was that no one "picked up the shift" SO MY SON HAD NO AIDE FOR 4 DAYS. There were plenty of days prior to us moving where no one came or could be reached. As of this moment, the replacement supervisor has not given ME any reason as to why they are dropping him when we should have dropped them months ago. My complaint on the aides were generic.
We even took the last one out to eat. I realized that assignments came from Interim so if one didn't show, that is who I called, especially if I couldn't reach the aide!!
I never reported the aides for sleeping on the job. Perhaps I should have.
Preferred solution: Do not contact me ever again.
Paycheck was short hours i had worked
Lousy dependency. Aides never show or never assigned.
- One aide out of many
- Female who came and did her job as checked on her sheet
Preferred solution: Train your Aides so they know what to do and how to do their jobs.
Beware of Interim Healthcare
You can die waiting for this unorganized company to provide services. My wife who has been battling a rare blood cancer for six years.
She recently had brain surgery and came home from the hospital. BlueCross assigned Interim as the in home health care provider. From the beginning it was so unorganized it became a burden as we had to follow up with them everyday to get therapy. It took over a week to get services and then they lied and said they put in for additional therapy.
The original evaluation from the head physical Therapist said my wife was using a walker to walk when she could not even sit up in bed???? The nurses were here for 5 minutes??? It has been over a month since her last physical therapy and this morning after another call to their office asking why they lied and why they have not called since receiving a request from BlueCross last Thursday. They told me they received the wrong authorization.
I called Blue Cross and they said Interim has not called them to say they needed anything.
Battling cancer is a battle to begin with without having to worry about incompetence from care providers. Stay away from Interim if you care about getting better.
Preferred solution: Let the company propose a solution
Bad company to work for!
Interim Healthcare - Home Care Aides Review
Fraud!!!!
- Charges to my credit card without my knowledge
Preferred solution: Full refund
Holding my last check hostage
Interim Healthcare - Customer Care Review from Elyria, Ohio
Interim Healthcare Customer Care Review from Greenville, North Carolina
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Advice : If it is truly your intention to "complain up" to anyone , you must , for the sake of your wife's job and dignity , allow her to handle the situation as she sees fit. Your anger is of no benefit in any way to her and will only serve you both detrimentally though it is well that she has chosen to vent to you rather than on the job to co-workers, etc.
My wife is also an RN holding the same degree as yours ; she is sweet and kind but no cupcake when it comes to dealing with difficult people at any level. You're correct about that getting a new job statement - and sometimes that's a fine idea when all factors are considered.