Interim Healthcare - My experience was a lack of communication. The Aide from them complained about their lack of communicating. When the Aide could not come, they very seldom had a replacement, even though the Aide said
Interim dropped my son as a client when they were the ones failing to keep their commitment. If for any reason an Aide could not come, they would make minimum effort to send a substitute.
The most recent excuse was that no one "picked up the shift" SO MY SON HAD NO AIDE FOR 4 DAYS. There were plenty of days prior to us moving where no one came or could be reached. As of this moment, the replacement supervisor has not given ME any reason as to why they are dropping him when we should have dropped them months ago. My complaint on the aides were generic.
We even took the last one out to eat. I realized that assignments came from Interim so if one didn't show, that is who I called, especially if I couldn't reach the aide!!
I never reported the aides for sleeping on the job. Perhaps I should have.
Reason of review: Poor customer service.
Preferred solution: Do not contact me ever again..
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That's what happens when you complain about the aides too much. Either no one wants to come out to your house anymore, or the company eventually runs out of new aides to send you and thus gets rid of you as a client because you are too difficult and time-consuming.
They lie!